Shipping Policy
Shipping Policy – Kashi Shrine
Shipping Destinations & Fees
We ship to multiple countries worldwide. Shipping fees vary by destination.
📌 View the full shipping zones & rates here.
Estimated Delivery Times
📦 All orders are shipped via Japan Post. Estimated delivery time:
- Zone 1: 7–28 days
- Zone 2: 7–28 days
- Zone 3: 7–28 days
Delivery times are approximate and may vary due to customs clearance, holidays, or unforeseen delays.
Order Processing & Shipment Schedule
-
Regular & Premium Japanese Snack Box (Subscriptions):
- First Box: Ships within 10 business days after purchase.
- Future Boxes: Ship at the end of each month during the subscription period.
-
Ema Japanese Snack Box (Customizable, Single Purchase):
- Ships within 1–3 weeks, depending on request complexity.
🚨 Important: Once an order is shipped, we cannot modify or cancel it.
Tracking Information
Once your order is shipped, you will receive a tracking number via email.
- Some countries may have limited tracking availability through Japan Post.
Lost, Delayed, or Stolen Packages
🚨 Kashi Shrine is not responsible for:
❌ Delays due to customs or carrier issues.
❌ Lost or stolen packages after delivery.
❌ Unclaimed packages returned due to incorrect address.
If your package is lost in transit, please contact your local postal service first before reaching out to us at kashishrine887@gmail.com.
Customs, Duties & Taxes
Customers are responsible for any import duties, taxes, or customs fees charged by their country. These fees are not included in our prices and vary by location.